Reliable results with SMS communication
Reliable results with SMS communication
Success stories
Results that speak for themselves
Real-world examples of using SMS messages for support, notification, and security.
SUCCESS STORIES
Primotehna
Key challenges
- Easy access to digital learning materials
- Fast and user-friendly payment method
- Payment without registration or card details
- Support for multiple mobile operators
2Mobile Solution
We implemented an SMS mobile payment for Primotehna, allowing users to unlock access to learning content directly via their mobile phones. By paying with an SMS message, the user gains 8-day access to road safety materials.
The solution is designed as a simple, transparent process that requires no registration and no entry of card details.
Goal
To provide users with fast access to educational content through a simple and secure SMS-based payment method.
How SMS payment works
Sending an SMS message
The user sends an SMS with a specific keyword to a short number.
Payment confirmation
The user receives a reply message with payment details and confirmation instructions.
Payment completion
After confirming the payment, the user receives a notification of successful payment.
Access to content
The user receives an access code, which is entered on the Primotehna website to unlock the content.
Mobile operator support
SMS payment is available to users of A1 Slovenia, Telekom Slovenije, Telemach and T-2 services, ensuring wide availability of the service.

Primotehna
ECPP.si - Easy access to knowledge
By introducing SMS mobile payment, Primotehna enabled users to access digital learning content quickly and effortlessly, without complicated procedures and additional steps.
The example shows how SMS payment can serve as an efficient and user-friendly method for accessing digital content, while also allowing the company to easily manage payments and user access.


SUCCESS STORIES
s.Oliver
Key challenges
- Maintaining engagement with existing customers
- Increasing visits to physical stores
- Encouraging repeat purchases
- Delivering personal yet simple customer communication
2Mobile Solution
For the s.Oliver brand, we implemented SMS communication as a direct customer engagement channel. Through SMS messages, customers received information about current promotions, while on special occasions they were sent personalized birthday greetings with exclusive discounts.
The solution enabled fast and reliable message delivery and was easy to use without requiring additional applications or registrations.
Goal
To strengthen loyalty among existing customers and encourage repeat purchases with targeted messages.
How the SMS campaign worked
Promotional SMS messages
Users received a message with a 15% discount valid for a limited period.
Limited time offer
The discount was tied to in-store purchases made during a limited period, encouraging immediate response.
Birthday messages
Customers received a personalized birthday card with a special benefit.
Easy to use
To use the discount, users simply visited the store and showed their message.

s.Oliver
Personal communication that drives purchases
By using SMS messages, s.Oliver established direct and personal contact with customers, strengthening loyalty and reactivating purchasing habits.
The example of s.Oliver shows how SMS communication can serve as an effective channel for personalized communication, deepening customer relationships, and encouraging visits to physical stores.


SUCCESS STORIES
MPG Plus
Key challenges
- Promotion of a broad range of Milka products
- Easy participation without apps or registrations
- Large-scale reach at the national level
- Ensuring reliable collection of entries and notification of participants
2Mobile Solution
In collaboration with the MPG PLUS agency, we designed a nationwide SMS prize game that enabled fast and simple participation. Users registered by sending an SMS message to the short number 6111.
In the message, they had to include the keyword MILKA and invoice number as proof of purchasing at least two Milka products. After successful registration, participants received a confirmation SMS with information about the next steps in the prize draw.
Goal
To increase Milka brand awareness and encourage the purchase of products through a simple and engaging prize game.
How the SMS prize game worked
Easy registration
The user sent an SMS with the appropriate keyword and proof of purchase.
Automatic confirmation
Each participant received a confirmation message with information about the draw.
Notification of winners
The winners were notified of their prize via SMS or phone call.
Reliable performance
The entire registration and notification process was automated and transparent.

Milka
Prize game, accessible to everyone
By using SMS communication, Milka ensured a wide reach for the prize game and enabled easy participation for all users, regardless of age or technical proficiency.
This case study demonstrates that SMS contests are an effective and reliable way to promote a brand, increase user engagement, and stimulate product purchases.


SUCCESS STORIES
Bayer
Key challenges
- Encouraging regular medication intake
- Providing added value to users after purchasing medication
- Delivering reliable, discreet and free notification
- Ensuring compliance with privacy and regulatory requirements
2Mobile Solution
We implemented an SMS reminder service for Bayer, designed to support patients taking the medication Xarelto. Users subscribed to the service by sending an SMS with the keyword XARELTO to the short number 4333.
After registering, they received a confirmation SMS message containing all relevant information, including links to the privacy statement and general terms of use.
Goal
To implement a value-added promotion that supports regular medication intake and enhances the user experience after purchase.
How do SMS reminders work?
Easy login
Users subscribe by sending a single SMS message.
Daily reminder
Every day, users receive one free SMS message as a reminder to take their medication.
No additional content
The service is limited to reminders and contains no promotional or other messages.
Free service
All SMS messages are free for the user.

Bayer
Additional care for users
SMS reminders provided Xarelto users with simple, reliable support in taking their therapy regularly, while offering a discreet and valuable added service at the time of purchase.
The SMS reminder does not replace medical consultation. Users are advised to contact their doctor or pharmacist for any questions regarding the medication.
The Bayer Xarelto case demonstrates how SMS communication can function as a reliable and user-friendly channel for therapy support, while fully respecting privacy and regulatory requirements.


SUCCESS STORIES
CVS
Key challenges
- Real-time vehicle status notifications
- Fast transmission of important information to drivers and operators
- Real-time management of a large number of vehicles
- Reduced risks and costs through early warnings
2Mobile Solution
For CVS, we implemented advanced SMS notifications, connected to the CVS Mobile telematics system. The solution enables automatic sending of SMS messages with current information on the status of vehicles to both operators and drivers.
Messages are triggered by events and measurements in the system, allowing quick responses and better control over fleet operations.
Goal
Provide accurate, real-time information and improve fleet management using reliable SMS communication.
How do SMS reminders work?
Speeding warnings
Automatic notifications when driving irregularities are detected.
Vehicle condition information
SMS notifications provide updates on fuel level, battery status, and other key vehicle data.
Event notifications
Messages are sent automatically when specific events occur or thresholds are reached.
Reliable delivery
SMS ensures fast and reliable delivery of information regardless of location.

CVS
Real-time fleet monitoring
By using SMS notifications, CVS has enabled its customers to gain better control over their vehicles, respond more quickly, and manage their fleets more efficiently.
The CVS example shows how SMS communication can serve as a critical operational channel, improving safety and optimizing fleet management.















