AI solutions

AI assistants right where you need them.

  • Customer support

    24/7 answers and shorter wait times.

  • Sales and marketing

    Conversations that lead to the right offer.

  • Internal processes

    Automation of inquiries and internal support.

  • Call centres

    Voice AI that handles calls without waiting.

How it works

From question to solution

  1. Chuck surrounded by flags of different languages 01

    Understands the question

    AI understands questions in natural language, written or spoken.

  2. A chat with a banking AI assistant about a lost card 02

    Connects knowledge and systems

    It uses your knowledge, systems and processes.

  3. A man with a phone and a glowing speech bubble 03

    Answers or acts

    A clear, quick answer, or an action in your systems.

Frequently asked questions

You might be wondering …

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What is the difference between a conversational and a voice AI assistant?

Conversational AI works in writing on digital channels, while voice AI conducts natural phone conversations. Both are powered by the same platform and knowledge.

Can an AI assistant handle chat and voice at the same time?

Yes. A single platform lets you use the same logic, knowledge and rules for both chat and voice conversations.

Does the AI understand Slovenian and other languages?

Yes. The AI supports Slovenian and many other languages, and can automatically adapt to the user's language.

What happens when the AI can't answer?

The conversation or call is seamlessly handed over to a human agent with the full context, so the user doesn't have to repeat anything.

Can voice AI replace traditional IVR menus?

Yes. Voice AI enables natural language conversations and removes the need to dial numbers or navigate menus.

Can the AI trigger specific actions in systems?

Yes. The AI can collect data, guide users through processes and trigger actions in connected systems.

How are security and compliance ensured?

The solutions are designed in line with GDPR, give you control over your data and are ready for the requirements of the AI Act.

How demanding is implementing an AI assistant?

Deployment is flexible. It can be quick for basic use cases, and the solution is then expanded step by step as your needs grow.

Let's talk about your case.

Together, we'll identify where an AI assistant can bring the most value to your business.

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