by Matjaž Možina, direktor podjetja 2Mobile d.o.o.
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18 December 2024
Leto 2024 bo za vse nas v podjetju 2Mobile ostalo zapisano kot eno izmed prelomnih, saj so ga zaznamovala nova sodelovanja in napredek na področju uvajanja rešitev, podprtih z generativno umetno inteligenco. Nedvomno je umetna inteligenca (AI) z razvojem številnih novih modelov letos zasijala, ne samo kot tehnološki mejnik, ampak tudi kot orodje, ki spreminja načine razmišljanja, poslovanja in predvsem uporabniških izkušenj. Iskrena hvala ekipi, partnerjem, kot sta Boost.ai in A1 Slovenija, ter naročnikom za zaupanje in sodelovanje. Skupaj ustvarjamo prihodnost pogovornega poslovanja in izboljšujemo uporabniško izkušnjo. Vaša podpora omogoča uresničitev naših ciljev. Tehnologija nam pomaga graditi boljše, učinkovitejše in povezano življenje. Naj umetna inteligenca ostane naš navdih in orodje za doseganje nemogočega tudi v 2025.
by Matjaž Možina
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9 December 2024
V vrhuncih nakupovalnih sezon postajajo komunikacijski kanali, kot je Viber, ključno orodje za trgovce in blagovne znamke, da pospešijo prodajo in ustvarijo odlične nakupne izkušnje. Omogočajo hipno komunikacijo z besedilnimi in obogatenimi sporočili ter so ob tem stroškovno učinkoviti. S svojo priljubljenostjo v Sloveniji Viber ponuja številne prednosti v primerjavi s tradicionalnimi metodami, kot so SMS-sporočila. Črni petek je za nami, pred nami pa prednovoletna nakupovalna sezona, v kateri kupci nakupujejo najbolj intenzivno. V nadaljevanju bom razložil, zakaj je Viber popoln kanal za vse predpraznične kampanje, in podal nasvete za praznične kampanje, ki lahko povečajo vključenost kupcev in vašo prodajo v najpomembnejši sezoni leta.
by Rok Naraks, Vodja razvoja umetne inteligence, 2Mobile
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19 November 2024
Dogodek Virtualni agenti: sožitje človeka in umetne inteligence je zaokrožila okrogla miza, ki jo je vodil Matjaž Možina, pridružili pa so se mu Burcu Begić iz A1 Slovenija, Katja Kojadinović iz podjetja CME Adria (PROPLUS/VOYO), Matej Pintar iz Elektra Gorenjska in Rok Izlakar iz družbe GLS Slovenija. Skupna ugotovitev vseh govorcev je bila, da virtualni agenti ne nadomeščajo človeka, temveč delujejo kot ključni partnerji, ki omogočajo učinkovitejše delo in boljšo izkušnjo strank. V nadaljevanju povzemamo ključne ugotovitve sogovorcev o vlogi umetne inteligence (AI) in virtualnih agentov ter izkušnjah pri njihovi uvedbi in uporabi v praksi.
NEWS & BLOGS
by Matjaž Možina, CEO 2Mobile d.o.o.
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18 December 2024
The year 2024 will be remembered as a breakthrough for all of us at 2Mobile, marked by new collaborations and advancements in the deployment of solutions powered by generative artificial intelligence. This year, AI has undoubtedly stood out with the development of many new models, not only as a technological milestone, but also as a transformative tool that is reshaping how we think, do business and, above all, enhance the user experience. A heartfelt thanks to our team, partners such as Boost.ai and A1 Slovenia, and our subscribers for their trust and cooperation. Together, we are shaping the future of conversational commerce and improving the user experience. Your support enables us to achieve our goals. Technology empowers us build better, more efficient and connected lives. Let AI remain our inspiration and the tool that turns the impossible into reality in 2025.
by Matjaž Možina
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9 December 2024
During peak shopping seasons, communication channels like Viber become a key tool for retailers and brands to drive sales and create great shopping experiences, as they allow instant communication through text and rich messages, while remaining cost-effective. Viber’s popularity in Slovenia gives it many advantages over traditional methods like SMS. Black Friday is behind us and the pre-New Year shopping season is in full swing. This is the time, when shoppers shop the hardest. In this post, I'll explain why Viber is the perfect channel for all pre-holiday campaigns and share tips that can boost customer engagement and your sales during the most important season of the year.
news & blogs
by Matjaž Možina, CEO 2Mobile d.o.o.
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18 December 2024
The year 2024 will be remembered as a breakthrough for all of us at 2Mobile, marked by new collaborations and advancements in the deployment of solutions powered by generative artificial intelligence. This year, AI has undoubtedly stood out with the development of many new models, not only as a technological milestone, but also as a transformative tool that is reshaping how we think, do business and, above all, enhance the user experience. A heartfelt thanks to our team, partners such as Boost.ai and A1 Slovenia, and our subscribers for their trust and cooperation. Together, we are shaping the future of conversational commerce and improving the user experience. Your support enables us to achieve our goals. Technology empowers us build better, more efficient and connected lives. Let AI remain our inspiration and the tool that turns the impossible into reality in 2025.
by Matjaž Možina
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9 December 2024
During peak shopping seasons, communication channels like Viber become a key tool for retailers and brands to drive sales and create great shopping experiences, as they allow instant communication through text and rich messages, while remaining cost-effective. Viber’s popularity in Slovenia gives it many advantages over traditional methods like SMS. Black Friday is behind us and the pre-New Year shopping season is in full swing. This is the time, when shoppers shop the hardest. In this post, I'll explain why Viber is the perfect channel for all pre-holiday campaigns and share tips that can boost customer engagement and your sales during the most important season of the year.
by Rok Naraks, Head of AI Development
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21 November 2024
At the event Virtual Agents: When AI meets human, we highlighted the advances in using AI for consumer experience design and customer support. By automating routine tasks AI delivers faster, more efficient and personalised services, boosting customer satisfaction. The event, organized by 2Mobile and Boost.ai with support from A1 Slovenia, brought together experts to present trends and practical examples of virtual agent applications. Speakers included Matjaž Možina (2Mobile), Adam Fenwick (Boost.ai) and Burcu Begić (A1). The event was rounded off with a panel discussion where representatives from A1 Slovenija, GLS Slovenija, Elektro Gorenjska and CME Adria, Pro Plus shared their experiences and results in implementing virtual agents. This post summarizes the key takeaways from the keynote lectures.
